On 15
September, the newly formed Social Innovation Wing met to be equipped on the
design thinking framework that will propel us for the year ahead even as we
plan for upcoming initiatives.
SI Wing
Director, Yu Xiang, shared with us more on the concept about design thinking and
how it is user centric and it involves giving people a brand new experience and
meeting their needs along the way. He then shared about the mindsets and
process of design thinking. Design thinking involves 5 stages. Firstly, it is
to empathise with the target group,
then to define the problem, generate
ideas, do a prototype and lastly to test
it out and garner feedback for further improvement.
Thereafter,
we put what we learnt into practice and did a user experience journey for an
elderly with dementia who is going out of the house. We wrote a timeline
including every detail of what the elderly would do and thereafter highlighted
certain pain points of their journey. As
a team, we put on our thinking caps and then came up with some possible innovative
and feasible solutions for the elderly.
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| Our members hard at work :) |
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| The user journey map we came up with! |
In the
afternoon, guest speaker Mr Ivan Loh from Lien Foundation came to share with us
about the ‘Forget Us Not’ Project that aims to build a dementia friendly
community in Singapore. Through his sharing, we learnt more about dementia and
the prevalence of dementia in Singapore, especially in view of the ageing
population. He then shared about the common symptoms of dementia and how his
team has been using media in the form of publicity videos to spread the message
to the community to be on the look out and to assist people with these symptoms.
One major takeaway is that dementia has no medical cure and as a community we
need to be able to understand, engage and support them in terms of improving
their psychosocial wellbeing. All of us has a part to play in building a
dementia friendly community in our society so let’s take the initiative to
offer help should we see any in our neighbourhood and spread the message to
raise awareness!
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| Our new SI Wing team with Mr Ivan Loh :D |
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